SCG Service provides technical support of customers’ business: from single consultations on adjustment of corporate mail to constant system administration. IT outsourcing services we provide (technical support and project management) enable your core employees to focus on co-work.
System administration is the management and maintenance of operating systems, software, databases, computer equipment and office equipment. Keeping an IT department is a costly and often ineffective task, especially for small and medium-sized businesses. Outsourcing of these responsibilities to a specialized third-party company is the most successful solution.
Complex services of system administration for our clients in Novosibirsk include:
- Ensuring a stable operation of all information systems, computers, office equipment and other company’s equipment;
- Technical support by phone, email and onsite (on the application or pre-approved service schedule);
- Supply, installation and setting-up of hardware and software, implementation of advanced IT technologies;
- Monitoring the overall technical condition of the company, management of software licenses and supply of consumables;
- Training and consulting for company staff;
- Assessment of the existing IT system efficiency in the company, making recommendations on optimization of technical work and upgrading existing systems,
- Setting corporate Intranets, organization of distributed access to systems and databases in accordance with the authority of each employee,
- Ensuring the company’s information security (development and implementation of information security systems, security of information from third-party users, a set of measures for the rapid recovery of information, etc.);
- Individual desires of the customer in the field of information technology (IP telephony, paperless document).
Advantages of cooperation with our company:
- Transparency and overall decline in the budget for IT,
- Monitoring of tasks implementation, time and materials expenditures,
- Reducing the load on the main staff of the company,
- Operational troubleshooting, installation and replacement of equipment,
- Quality guarantee of the provided services,
- The overall increase in the efficiency of IT processes